After Sales Care.

Whether the customer is a small one-man operation or a prestigious franchised dealer, the need to have a reliable first class after sales service is essential. DMF recognise that fact and train engineers to the highest achievable standard, incorporating national and industry standards to ensure customers receive a professional service. After sales support is a key component of company policy.

Longevity of capital equipment and reducing long-term cost of ownership is achieved by advising and supplying the correct equipment for the tasks that workshop staff will be required to undertake. As part of the operational handover, employees are trained and familiarised with all new equipment by DMF’s service team. The knowledge level of engineers and calibration technicians is continuously reviewed and supported by the original equipment manufacturers. It is policy to offer service intervals recognised by OEM’s, industry-specific Health & Safety standards and to use genuine O.E.M replacement parts.